Privacy Policy
Key details
This website’s Privacy Policy describes how Happy Inside Out is commited to safeguarding the privacy of its website users.
The following privacy policy details how personal information about you is collected and used, as well as how we protect your privacy.
If you are asked to provide information when using this website, it will only be used in the ways described in this Privacy Policy.
This Policy is updated from time to time and the latest version is published on this page.
This website’s Privacy Policy was last updated on 3 March 2022. If you have any questions about this policy, please email: hello@happyinsideout.co.uk or call Tel: 07971 000519.
Introduction
We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.
We also collect information to better understand how visitors use this website and to present timely, relevant information to them.
What is meant by personal information?
Personal information can be anything that can be used to directly identify a living person, as well as information that when combined with other sources of information could be used identify a living person.
This includes but is not limited to; your name and contact details, banking/payment information, your current location, or even the IP address from which you have sent an email or visited our site from. Some forms of personal information are classed as “special”. Again, these can include, but are not limited to;
• your ethnicity
• religious beliefs
• sexual preferences
• physical and mental health
• genetic/biometric data
For the avoidance of doubt, none of the information that we collect is classed as “special”.
What data we gather
We may collect the following information:
– Name
– Email address
– Postal address (if you place an order)
When you visit the Happy Inside Out website, we also automatically collect certain information about your usage of the website and/or other services provided through the use of server-side logging or tracking cookies. This information is collected to enable us to;
– monitor site/service activity for the purposes of preventing malicious activity
– collect aggregated information for the purposes of improving our services offered
by Happy Inside Out. We will endeavour to keep any personal information we hold both accurate and up to date.
How we use this data
Collecting this data helps us understand what you are looking for from Happy Inside Out, enabling us to deliver improved products and services.
Specifically, we may use data:
– To contact you in response to a specific enquiry
– To send you promotional emails about products, services, offers and other things we think might be relevant to you
– To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you
You may unsubscribe from email communication at any time by clicking the Unsubscribe link in any email message from us.
Payment data
Our payment processing is provided by a secure third-party payment services provide, Stripe.com. At no time is any private payment data such as credit card numbers, expiry dates or CVC numbers given to, visible to, or stored by Happy Inside Out.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Rights of access, change and right to be forgotten
The law states that you have the right to ask for a copy of information held by Happy Inside Out, we are permitted to charge a fee of up to £10 to cover administrative time to collect and present this information to you.
You have the right to request that any of your personal information is corrected if you feel that it is inaccurate.
The right to be forgotten allows you to request that we remove all personal information about you, that is not necessary for both parties to complete their contractual obligations.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Controlling information about you
We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the applicable regulations.
Cookies
Please refer to out Cookie Policy for more information.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Please note that we have no control of websites outside our domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that website.
Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.
Security
We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in line with the applicable regulations.